Common questions about shopping and shipping.
- Which countries do you ship to?
- We ship to the Philippines (PH), Thailand (TH), China (CN), Korea (KR), and Japan (JP). Select your country in the header to see local prices and availability.
- Why do prices change when I change country?
- Each country has its own pricing and inventory. We show prices in the local currency (e.g. PHP, THB, CNY, KRW, JPY) so you always know the final amount.
- Can I checkout without creating an account?
- Yes. Guest checkout is supported. Enter your email and shipping address to place an order. You can track the order using the order number we send you.
- How do I track my order?
- Go to Orders, enter your email or order number, then click Track on the order. You'll see delivery status and updates.
- Do you support connected stores?
- MAYKAYA is built with a structure that supports connected catalog, order, payment, and fulfillment workflows.